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Privacy policy

The mission of Scheurer Hospital is to support a full and healthier life by providing access to high-quality healthcare services in a caring manner. We understand, acknowledge and respect any individual's right to privacy and the concerns one may have in regard to privacy and security. We recognize the importance of protecting the privacy of information provided by our patients, as well as general users of our website.

Important note! Scheurer Hospital's (SH) Notice of Privacy Practices is a separate document that governs how medical information about you may be used and disclosed by SH.

Medical disclaimer: If this is a medical emergency, please immediately call emergency personnel (911) to get prompt medical attention. Do not rely on electronic communications for assistance in regard to your immediate, urgent medical needs. This website and associated email addresses are not designed to facilitate medical emergencies. SH cannot guarantee response times if you choose to use this website and/or email in the event of a medical emergency.

Personal information

A visitor can access and browse our entire site and mobile app at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.

In addition, SH does not share any personally identifiable information of any individual with any third party unrelated to SH, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.


Our website and mobile app contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, email addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses are required to process credit card payments.

After you fill out a form, we may contact you with follow-up information (unless you have checked an "opt-out" box on the form). We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required by law, as necessary to process credit card information or for event registration with third party vendors). We do not save this personal information for any other reason.


Occasionally, we may survey visitors on our site and mobile app. The information from these surveys is used in aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with the people who need to see it to respond to the question or request.


"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from Scheurer Hospital asking for your personal information, do not respond. We will never request your password, user-name, credit card information or other personal information through email.

User-name and password

In the event you access any service requiring a user-name and password, you are solely responsible for keeping such a user-name and password strictly confidential.

Nonpersonal information

SH collects nonpersonal information, such as website usage, traffic patterns, site performance and related statistics, based on our tracking of your visits to the website and mobile app.

IP addresses

The web server automatically collects the IP (which stand for Internet Protocol) address of the computers that access our site and mobile app. An IP address is a number that is assigned to your computer when you access the internet. It is not truly personally identifiable information because many different individuals can access the internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.

Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's internet service provider and the geographical location of his or her point of connectivity.

First-party cookies

We collect information about visitors to our site and mobile app using "first-party cookies," which are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies are never associated with specific personal identities. First-party cookies are distinct from third-party cookies in that they are created and directly served by the company hosting the website and mobile app.

We use two types of cookies on this site and mobile app:

  • We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit.
  • We use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site.

You can delete our cookies at any time. The "help" section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website’s best features, we recommend that you leave them turned on.

Security of your information

Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the internet. While we sometimes ask for credit card numbers for certain service transactions, and either pass them on to a credit card processing service or process them manually, we do not store credit card numbers online.

SH periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. SH has in place a security program that seeks to mitigate this risk substantially.

Security statement

SH values your privacy and security. Your data is protected through Secure Socket Layer (SSL) 128-bit encryption, ensuring your confidential information is protected using both server authentication and data encryption technology.

Links to other sites and/or Scheurer4Life mobile app links to other sites, including other private organizations. Once you leave and/or mobile app, you are subject to the privacy policy for the sites you are visiting. SH is not responsible for the contents of any off-site web-page. A link to a page does not constitute an endorsement.

Disclaimer of warranty

Materials, services and other information are provided "as is" by SH for educational purposes only. SH makes no express or implied warranties including, but not limited to, any warranties of merchantability, fitness for a particular purpose or use, title, or non-infringement.

Please note that, by its very nature, a website and mobile app cannot be absolutely protected against intentional or malicious intrusion attempts. Furthermore, SH does not control the devices or computers or the internet over which you may choose to send confidential, personal information and cannot, therefore, prevent such interceptions or compromises to your information while in transit to SH.

Therefore, SH hereby makes no guarantee as to security, integrity or confidentiality of any information transmitted to or from this website and mobile app, or stored within this website or mobile app.

Beyond our reasonable care to safeguard your information while it is in transit, SH cannot and does not guarantee the absolute security of electronic communications or transmissions since any transmission made over the internet by any organization or individual runs the risk of interception.

In addition, we hereby make no guarantee as to security, integrity or confidentiality of any information transmitted to or from this website or mobile app, or stored within this website or mobile app.

Limitations of liability

You assume the sole risk of transmitting your information as it relates to the use of this website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this website and mobile app.

In no event shall SH be liable for any direct, indirect, special, consequential or monetary damages, including fees and penalties, in connection with your use of materials posted on this site or connectivity to or from this site (and mobile app) to any other site.

SH may change this Privacy Policy without notice to you.

Other services provided by SH on this website may require you to agree to additional terms.

By using this website (or mobile app), you accept these terms.