HELP US STOP COVID-19 IN ITS TRACKS

VISITOR RESTRICTIONS

VISITORS ARE ALLOWED, WITH RESTRICTIONS

Based on the most recent State of Michigan Executive Orders, visitors are allowed but with limitations. 

INPATIENT SERVICES

Emergency Department, Walk-In Clinic, Surgical Services, Acute Care, etc.

• Allowed one (1) healthy adult visitor per day.
• Pediatric patients are allowed two (2) healthy adult visitors per day.
• End-of-life and/or Critical Care Patients are allowed visitors but the amount will be determined by the clinical judgment of the nurse or provider, keeping room size availability in mind.
• Suspected or Confirmed COVID-19 patients: visitors are strongly discouraged.

OUTPATIENT SERVICES

Primary Care, Laboratory, Diagnostic Imaging, Rehabilitation, etc.

• Visitors are allowed ONLY if:
  • Necessary for the provision of medical care for a patient
  • Support of activities of daily living for a patient
  • Exercise Power-of-Attorney or court-appointed guardianship for a patient
  • Parents, foster parents or guardians of patients 21-years-old or younger. 
  • Serious or critical condition and hospice care
  • Official governmental functions

SENIOR LIVING

Country Bay Village, Country Gardens, Long Term Care

• Visitors are permitted per the Michigan Health and Human Services (DHHS)
• Visitors must be prearranged and scheduled in advance of arrival
• Beauticians can provide care to residents per executive orders

If a visitor is allowed, the following criteria must be met:

• Visitors must have a negative screening upon entry.
  • Those who screen positive will not be permitted entry
• Visitors must inform the facility if a fever or symptoms develop within 14 days of visiting.
• Masks must be worn at all times.
• Social Distancing, proper hand hygiene and appropriate mask usage.
• No hall-wandering or lingering in lobbies is permitted. Visitors must remain in the area of the patient.

GENERAL NOTES

1. Gifts will not be accepted for medical patients in the Acute Care or Emergency Department.
2. Medical necessities (CPAP, medications, etc.) for patients will be accepted. Visitors will deliver the items to a pre-arranged location with a screener or department staff. A Scheurer staff member will deliver the items.
3. Those who are at high risk of developing COVID-19 are strongly discouraged from visiting.
4. The Dining Room is closed for visitors.

We realize that this situation is very fluid and executive orders will likely be changed, affecting allowed visitor activities. This section will be updated based on the most recent policy changes.

TELE-HEALTH NOW AVAILABLE

To help alleviate the need to leave the house during the state-wide Stay-Home requirement, we are now offering TeleHealth services with our Primary Care Providers at Scheurer Health. Patients can arrange for a virtual appointment with their provider utilizing their own personal smartphone with just some easy and simple steps. 

A TELEHEALTH OVERVIEW

1. Call your provider's office and ask for a virtual appointment through TeleHealth
2. Our clinic team will ask whether you would like the secure link sent to your phone or email address. You should receive the link almost immediately.
3. When your appointment time is approaching, follow the link and check-in. In order for your provider to see you, click the blue "Enable Camera" button and then "allow" to access your camera and microphone. You are now in the virtual waiting room.
4. When your provider is ready to meet, your screen will automatically update and connect for your appointment.

Please note:
TeleHealth services require certain system updates and requirements. All devices must have a functioning camera/webcam. Some functions or tests may not be capable via TeleHealth and may require an in-person appointment to be scheduled afterward.

CLINIC CONTACT INFORMATION

TIMING

According to the World Health Organization (WHO), recovery time appears to be around two weeks (14 days) for mild infections and three to six weeks (21-42 days) for severe disease.

Some patients with initially mild symptoms may progress over the course of a week. In the study of 138 Wuhan patients that were hospitalized for pneumonia, dyspnea (shortness of breath) developed most commonly between five and eight days, with hospitalization occurring on the seventh day of symptoms. 

ACCESS TO SCHEURER HEALTH

Scheurer Health is limiting all traffic on the main campus through two entrances. Anyone entering the facility will be taken through a health screening.

MAIN ENTRANCE:

Emergency Care
Diagnostic Imaging
Laboratory Services
Medical Records
Registration
Rehabilitation
Specialty Care
Surgical Services

BARTH MEDICAL ARTS ENTRANCE:

Barth Medical Arts Entrance:
Scheurer Primary Care — Pigeon
Scheurer Pediatrics
Scheurer Redi-Care Clinic // Walk-in Care
Scheurer Family Pharmacy
Winsor Clinic (Dr. Khan)

REHABILITATION SERVICES:

Rehabilitation & Physical Therapy appointments
Please note: Community Fitness is still closed until further notice

CLOSED TO VISITORS:

As of the current moment, visitors are allowed to the following living communities:
Long-Term Care // 24-hour Nursing Care
Country Bay Village // Independent Living
Country Gardens // Assisted Living

Scheurer Fiscal Services is closed to the public. Patients may pay their bills by mail, dropping off their payment in the secure drop box located outside of the building or by phone. To pay by phone or for fiscal/billing questions, call 989.453.7301 for assistance.

CHANGES & CANCELLATIONS

The following locations have had schedule changes, cancellations or closures due to COVID-19 precautions.

COMMUNITY EDUCATION CLASSES

Our community education classes (such as Caregiver Connection, etc.) have resumed, with social distance guidelines and number limitations in mind.

MEDICAL RECORDS

Health Information Management Systems (HIMS) is by request only. If you are need of medical record information, inform the health screener at the entrance and they will ask you to take a seat. Our HIMS team will gather the information and deliver it to you at the door. 

VENDORS

​Pre-approved and pre-arranged vendors are still permitted on our main campus, but are asked to confirm with the individual you are meeting with beforehand. All vendors are asked to enter through Door #16, located by Materials Management. This includes anyone donating masks to Scheurer Health.

"What about my scheduled appointment?"

In our current scenario, all other appointments are still proceeding at scheduled. If you do not feel comfortable in leaving your home or social-distanced location, please contact that specific location. In the event that this changes, you will receive a phone call from our Scheurer team with those details.